- SECURITY AND PRIVACY
- Who processes the data?
SHAPYPRO S.L.U C/Camino de la huerta de Monroy. Albacete 02006 Spain
- Purpose of processing
When information or support request forms are completed, we will use the data provided to contact you to provide information about our products and services or to respond to your requests.
a) We may use the information provided to send surveys to improve our services.
b) If you subscribe to the “receive communications from us” section, we will use this information to send you informational or promotional communications, which you may revoke at any time by deactivating our service.
- Purposes and Collection data
SHAPYPRO, through the forms it makes available to the user, may collect the personal information detailed below in order to adapt our commercial offers to your requests in order to offer you a more personalised and efficient service: name and surname, postal and e-mail address, telephone number and account number.
The user provides the requested information voluntarily. The only consequence of refusing to provide this information is that the user will not receive information tailored to their preferences or the services offered by the website.
By ticking the corresponding box, the user expressly and freely accepts that their personal data will be processed by SHAPYPRO for the following purposes:
- Offer you the best experience (browsing, shopping, etc.
- Manage your account by SHAPYPRO
- Contact the user in the event of any incident occurring in the contracted service.
- Attending to user queries.
- Send the user commercial communications.
SHAPYPRO, as the party responsible for the file and the processing of personal data, is obliged to maintain professional secrecy with respect to all of them, as well as to safeguard them, obligations that will subsist even after the relationship with the user has ended.
- Legal basis for legitimate data processing
The controller of the data subject’s personal data informs you that this data will be processed in accordance with the provisions of the regulations in force on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, and therefore provides you with the following information on processing:
We rely on the data subject’s consent to the processing of personal data, Article 6(1)(a)(1)(a) of the GDPR governs as the legal basis.
The processing of personal data is necessary for the performance of a contract with the data subject, or for pre-contractual measures, Article 6(1)(b) of the GDPR applies.
- Data retention period
SHAPYPRO will retain the data collected for the time necessary to carry out the business activities for maximum of 5 years after the end of the services.
- Legal rights
We inform you that you may exercise the following rights:
Right of access: to your personal data in order to know which personal data are being processed and the processing operations carried out on them;
Right of rectification of any inaccurate personal data;
Right of erasure: of your personal data, where this is possible;
The right to request the restriction of the processing of your personal data where the accuracy, lawfulness or necessity of the processing of the data is in doubt, in which case we may retain the data for the exercise or defence of claims;
The right to portability of your personal data, where the legal basis for us to process your personal data as set out in the table above is the contractual relationship or consent;
The right to object to the processing of your personal data, where the legal basis for us to process your personal data as indicated in the table above is legitimate interest. For these purposes, we will stop processing your data unless we have a compelling legitimate interest or for the exercise or defence of complaints.
Right to withdraw your consent at any time.
You may exercise your rights at any time and free of charge by sending an e-mail to firstname.lastname@example.org indicating the right you wish to exercise and your identification details.
However, we inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that a breach of data protection legislation has been committed with regard to the processing of your personal data.